IMPORTANT CUSTOMER INFORMATION

In accordance with the National Restrictions announced on 31st October 2020,
our Settle shop will be closed from Thursday 5th November to Wednesday 2nd December.

Our Online Shop (including 'Click & Collect') is unaffected and will remain open.

The service options available to local customers are as follows:

OPTION 1: All local customers: Order Online and Delivery by Royal Mail

Any customer can order and pay for products on this website (www.cottontailcrafts.co.uk)
and have their goods delivered by Royal Mail to an address of their choice (delivery charges may apply).

OPTION 2: All local customers: Order Online and Collect from Shop

Local customers who are able to collect their purchases from our shop can place and pay for an order on our website.
At the checkout, they should select 'collect from the shop'.
We will endeavour to have the goods ready for collection from the shop the next day (apart from a Sunday!) between 9.30am - 11.30am.
Customers should call 07890 937022 when they arrive at the shop and I will bring their order to the shop door.

Appropriate steps will be taken to ensure that goods can be collected safely and meeting social-distancing guidance.

OPTION 3: Self-Isolating local customers: Order Online and Home Delivery

Self-isolating customers who live in Settle or Giggleswick can place and pay for an order on our website.
At the checkout, they should select 'deliver to my home'.
We will endeavour to deliver the goods the next day.
There is no charge for this service.

Buy with Confidence from a 'Real' Shop with over 60 Years of Crafting Expertise and a Passion for Customer Service

(don't just take our word for it - CLICK HERE to read what our customers say! >>)

If you have any concerns about ordering online, we are very happy to take your order over the telephone

Tel: 07890 937022 (anytime!)

16 Duke Street SETTLE BD24 9DN

SHOP OPENING TIMES

(Not applicable between Thursday 5th November and Wednesday 2nd December)

Monday	9.30am - 4.00pm
Tuesday	9.30am - 4.00pm
Wednesday	CLOSED
Thursday	9.30am - 4.00pm
Friday	9.30am - 4.00pm
Saturday	9.30am - 4.00pm
Sunday	CLOSED

Possible Delay to Postal Deliveries During Coronavirus Crisis

During the coronavirus crisis, we will always despatch orders the next day (apart from orders received on a Saturday which will be despatched on the following Monday).

We have recently had feedback from a couple of our customers that their orders have taken as long as 7 days to be received.

Many apologies if this happens to your order but the delay is with Royal Mail and out of our control.