Making a Payment

Payment for products ordered on-line or over the telephone can only be made by the credit or debit cards specified below.

We regret that under no circumstances can we accept payment by cheque.

On-Line Payments 

On-line payments can only be made by one of the following credit/debit cards:

 

Visa
Visa Electron
Mastercard
Visa Debit
UK Maestro 

Cottontail Crafts take security of your card details very, very seriously - that is why all on-line card payments are processed by the highly reputable 'Sage Pay' who are level 1 PCI DSS (Payment Card Industy Data Security Standard) compliant and are active members of the PCI SSC (Payment Card Industry Security Standards Council).

When you elect to make your on-line card payment you are automatically taken to the 'Sage Pay' site where you will be asked to enter the relevant card details.

Once your payment has been processed, you will be returned to the Cottontail Crafts site.

Cottontail Crafts do not see any of your card details.

Telephone Payments

Telephone payments can only be made by one of the following credit/debit cards:

Visa
Visa Electron
Mastercard
Debit Mastercard 
Visa Debit
UK Maestro
Solo 

Cottontail Crafts take security of your card details very, very seriously - that is why all card payments made over the telephone are processed in accordance with the requirements of the Payment Card Industry Data Security Standard.

When making your payment by telephone we will ask you to provide all of the following details:

- Card Number (Between 12 to 19 digit number across centre of card).
- Start date or Card Issue Number (For Maestro and Solo Cards)
- Cardholder's name and initials as they appear on the card.
- Expiry date
- The name of the bank or other financial institution that issued the card.
- The cardholder's full postal address/billing address.
- The delivery address (if different from the cardholder’s address)
- The ‘Card Security Code’ on the card, which is the last three or four numbers in the signature strip
- A contact telephone number.

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